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Frequently Asked Questions

Frequently Asked Questions - D2D Tailoring

How does a measuring appointment work?

Head over to our website ( and enter your details into a form called “Book a Tailor”. Our tailoring consultant will contact you to arrange a meeting at your preferred time and location.
During the appointment, our tailor will display D2D’s range of exclusive Japanese fabrics from which you can take your pick, and take your measurements. This process will take approx 20 minutes.

Can I visit your shop?

D2D Tailoring doesn’t operate a retail outlet. Our tailors do their magic in a workshop instead.

What are your working hours?

Our tailoring consultant is available for visits from Saturday to Thursday (10am-6pm).

What is your delivery time?

It takes us a standard seven working days to deliver your product. Although, an express delivery of just two days is optional at an additional cost.

Where do you offer this service?

Dubai, Sharjah and Ajman can subscribe to our services, at the moment.

Do you tailor Kandoras for children?

Absolutely! While the procedure of tailoring a child’s kandora is identical to that of an adult’s, the rates differ. Height up to 45 inches or 115 centimeters ranges between AED 125 to 200.

Can I custom design my own kandora?

We are working on this!

Will my measurements and orders be saved?

Yes! You can log in to your account and view your order history. Simply make the adjustments required, if any, or simply reorder the same.

What are your price ranges?

Adults: AED 250-400.
Children: AED125-200.

What method of payment does D2D accept?

Cash on delivery.

Do I need to prepare myself for the fitting?

For best results, we advise that the client wears an existing kandora or something that is loose.

I just placed an order online but realized that I want to make a change. What can I do?

That’s perfectly alright, but you need to act fast. Promptly send an email to with the changes you’d like before the product goes into production.

I would like to order a gift certificate for someone, how can I do this?

Visit the website and place your request with the amount you want to gift. We will send over the gift box with a card, and a few of our best fabric samples.

Where do the fabrics come from?

D2D Tailoring offers the region’s most exclusive fabrics, that make their journey to the United Arab Emirates all the way from Japan. No other tailor shop offers the fabric we have!

I have some customer service inquiries. How do I get in touch?

Please email us at with any comments, complaints or concerns. We will aspire to answer your query within 24 hours from Saturday to Thursday.